Monitoring - Thank you for your patience as we worked very hard to find and solve the problem. At this point (22 July 11:00 PM), we believe the issue has been resolved, but we will be monitoring functionality to ensure nothing is awry.
Jul 22, 2024 - 23:24 CDT
Jul 22, 2024 - 23:24 CDT
Update - We are continuing to investigate this issue. In the meantime, Campus Solutions behavior may be unstable or performance degraded. Additionally, transaction push from DonorFlow to CS is unavailable, as well as audience loading and outbound calling from audiences for donor teams using GivingApp, due to CS instability. Standard giving forms (public, inbound, and outbound call center without audience) are unaffected.
Jul 22, 2024 - 07:18 CDT
Jul 22, 2024 - 07:18 CDT
Update - After extensive review with support, a root cause has not been finally determined. Some services may remain degraded and logging into Campus Solutions may be slow, or require multiple attempts.
Thank you for your patience as we continue to investigate.
Jul 20, 2024 - 18:01 CDT
Thank you for your patience as we continue to investigate.
Jul 20, 2024 - 18:01 CDT
Investigating - Campus Solutions will be intermittently restarting and unavailable due to underlying issues. ITS is currently investigating and working with vendor support to provide a quick resolution.
Some third-party systems that provide information into CS may also not be working as expected during this time.
We apologize for the inconvenience.
Jul 20, 2024 - 11:37 CDT
Some third-party systems that provide information into CS may also not be working as expected during this time.
We apologize for the inconvenience.
Jul 20, 2024 - 11:37 CDT
Email
Operational
Moody Web Sites
Operational
Education
Operational
Moody Bible
Operational
Moody Publishers
Operational
Moody Radio
Operational
Today In The Word
Operational
Apps
Operational
Canvas
Operational
Donation Processing
Operational
Dropbox
Operational
Duo
Operational
Financials Software
Operational
HR Software
Operational
Moody Alert System
Operational
myMoody
Operational
Panopto
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Password Manager
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Sharepoint
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Slack
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Student Database
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Student Printing
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Support Site/Ticketing System
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Teams
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Workamajig
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Zoom Meetings
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Infrastructure/Networking
?
Operational
Campus Printing
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Chicago Campus
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Spokane Campus
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Michigan Campus
Operational
Moody FTP
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Telephone
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User Authentication
?
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VDI
?
Operational
VPN
?
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance